ShiftSync

We're here to help you get the most out of ShiftSync — on the web and in the mobile apps.

Contact us

The fastest way to reach us is by email. We typically respond within one business day.

• Email: johnshoufler@booksandguidespro.com

Common topics

• Getting started: Create your organization, add your team, and build your first schedule. Our in-app assistant, Sara, can set up an industry template for you.
• Schedules & shifts: Publishing schedules, open shifts, and shift swaps.
• Time off & coverage: Requesting time off, approvals, and finding coverage.
• Time clock: Clocking in and out, and geofenced (on-site) clock-in if your organization enables it.
• Notifications: Manage push and email notifications in your device and account settings.
• Billing: Plans, upgrades, and invoices.

Help articles

Browse guides and how-tos at shiftsynch.org.

Account & data

To request access to, correction of, or deletion of your account data, email us at the address above. See our Privacy Policy for details. If your employer manages your ShiftSync account, please also contact your HR or management team.