Simple member availability and shift scheduling for volunteer and combination departments — without the enterprise price tag.
Most small departments run their schedule on a whiteboard in the bay, a group text thread that never ends, or a free sign-up tool that was never built for shift work. It works until it doesn't — someone misses a duty crew, two people think the other has the night covered, and the chief is left chasing replies at 9pm.
ShiftSync gives a volunteer or combination department a single place to collect availability, build the schedule, and fill the gaps — with apps members already know how to use. There is a Free plan for up to 10 members with no credit card, so you can put your roster in and see if it sticks before you spend a dollar.
The tools that get a department off the ground rarely scale past a handful of members. Here is where they tend to break down:
None of these tell you the one thing that matters most: is the next shift covered, and by people qualified to be there?
Every feature below is live in ShiftSync today. It is a general workforce scheduling platform that fits fire-service shift work well — built for small teams, not just large career departments.
A note on honesty: ShiftSync is a scheduling and availability platform, not a dispatch system. It does not replace your pager, CAD, or a live "who is responding to this call right now" board, and it does not track certification expiration dates. What it does is take the planning, availability, and shift-filling off the whiteboard and the group text.
Enterprise fire and EMS scheduling suites are powerful, but they are priced for career departments — sold through annual contracts that are often billed per member or per seat, with onboarding fees on top and a sales call before you ever see a number. For a 20-person volunteer company with no scheduling budget, that math rarely works.
ShiftSync takes the opposite approach: a Free plan that covers a small roster forever, and flat per-department pricing on paid plans instead of charging for every seat. You can run your whole department on one plan and know what it costs.
| ShiftSync | Whiteboard / group text | Enterprise scheduling suite | |
|---|---|---|---|
| Starting cost | Free for up to 10 members | "Free" but costs you missed coverage | Quote-based annual contract |
| Pricing model | Flat per-department plans | — | Frequently per-seat / per-member |
| Members set own availability | Yes, web + mobile | No | Usually yes |
| Open-shift fill & swaps | Yes, eligibility-checked | Manual texting | Usually yes |
| Qualification-based eligibility | Yes | No | Usually yes |
| Setup for a 20-person company | Minutes, self-serve | — | Sales call + onboarding fee |
Enterprise pricing for fire/EMS scheduling suites varies by vendor and member count and is typically quoted on request. ShiftSync's current plans and limits are on the pricing page.
Start on the Free plan with up to 10 members and no credit card. Add your shift types, invite your members, and let them set availability from their phones. When you outgrow 10 members, paid plans scale up to 30 or 50 members, or unlimited members on Enterprise, and add advanced scheduling, qualifications tracking, and reports — each with a 14-day trial.