Delete Your ShiftSync Account

This page explains how to request deletion of your ShiftSync account and the personal data associated with it.

How to request account deletion

Option 1 — From the app or website (signed in):

Sign in to ShiftSync (in the mobile app or at shiftsynch.com).
Go to My Profile / Account Settings.
Select Delete My Account and confirm.

Option 2 — By email (always available):

Email johnshoufler@booksandguidespro.com from the email address on your ShiftSync account.
Use the subject line Delete my ShiftSync account.
We verify ownership and process the deletion. You'll receive a confirmation when it's complete.

What gets deleted

When your account is deleted, we permanently remove your personal data, including:

Your name, email address, and login credentials
Your schedules, shifts, time-off requests, time punches, and other work data tied to your account
Your mobile push-notification tokens and any stored device/location check-in records

What may be retained

If you are part of an organization, your employer is the data controller; some scheduling records may remain in the organization's account where required to operate the business. We may also retain limited records where required by law (for example, tax or billing records) for the legally mandated period, after which they are deleted.

Timeframe

Account deletion requests are completed within 30 days of verification. Backups containing residual data are purged on our normal backup-rotation cycle.

Questions

Contact johnshoufler@booksandguidespro.com. See also our Privacy Policy.